The Chill Pill Company - CBD Oil Shop Australia

The Chill Pill Company

CBD Oil Shop Australia

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Refund and Returns Policy

Refund & Cancellation Policy

Cancellation policy:

Send us an email via our contact us page, we cancel and refund if your order is not yet in “processing”. The cancellation will incur a restocking fee of $25 plus postage.

Refund/Return policy:

We do not consider a change of mind as a reasonable request for a refund.

We do not issue refunds on items that have been opened and used.

However, under special circumstances, at our discretion we may offer a replacement or store credit. If there are any costs incurred with replacing an item, this will be charged at the customer’s expense.

On orders that are approved for a refund, replacement or store credit, the customer is required to return the product, unopened, unused and will be required to pay for the return shipping.

If you wish to request a refund you must do so within 30 days of purchase. In order to process a refund/return application we will ask for further information before a return application can be approved.

Only approved returns will be refunded.

Shipping costs are non-refundable.

All cancellations and returns will incur a $25 restocking fee.

We do not issue refunds until the approved return products have been received by us.

If you have any questions please email via our contact us page for assistance.

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